Privacy Policy

Last Updated: March 16, 2026

1. Introduction

Overseas Shipping Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website (overseasshippinginc.com) or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly:

Name
Email address
Phone number
Mailing address
Vehicle information (year, make, model, VIN)
Shipping destination
Payment information (processed securely through third-party payment processors)
Documents (vehicle titles, identification documents as required for export)
Any other information you provide when requesting quotes or services

2.2 Information Collected Automatically:

IP address
Browser type and version
Device information
Pages visited on our website
Time and date of visits
Referring website addresses
Cookies and similar tracking technologies

2.3 Information from Third Parties:

Auction house information (Copart, IAA, Manheim) when you authorize us to retrieve your vehicle
Shipping line information related to your shipment
Payment processor information
Credit check information (if applicable for credit accounts)

3. How We Use Your Information

3.1 Service Delivery:

Processing shipping quotes and bookings
Coordinating vehicle pickup and delivery
Completing export documentation (AES filing, ITN numbers, customs clearance)
Communicating about your shipment status
Providing customer support

3.2 Business Operations:

Improving our website and services
Analyzing usage patterns and trends
Preventing fraud and ensuring security
Complying with legal obligations
Maintaining business records

3.3 Marketing Communications:

Sending promotional emails about our services (with your consent)
Providing sailing schedule updates
Sharing industry news and tips
Conducting customer satisfaction surveys

You may opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

4. SMS Text Messaging Program

4.1 SMS Consent and Disclosures:

If you consent to receive SMS text messages from Overseas Shipping Inc., you agree to receive shipment updates, quote confirmations, sailing schedule notifications, and promotional messages via SMS from us.

By providing your phone number and opting in, you:

Consent to receive automated and/or marketing text messages
Understand that consent is not a condition of purchase
Agree that message and data rates may apply
Acknowledge that messaging frequency may vary based on your shipment status and preferences

4.2 SMS Opt-Out and Support:

Reply STOP to any message to opt-out and stop receiving SMS messages
Reply HELP to any message for customer support information
You can also contact us at (703) 348-9916 or guss@overseasshippinginc.com for assistance

4.3 SMS Privacy Protection:

Your phone number and SMS consent information are NOT shared with any third parties or affiliates for their marketing purposes
We use RingCentral as our SMS service provider solely to deliver messages on our behalf
Your phone number is stored securely and used only for the purposes you have authorized

4.4 Supported Carriers:

Our SMS service is available on major carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Message delivery is subject to carrier availability and network conditions.

5. How We Share Your Information

We do NOT sell your personal information to third parties.

5.1 Service Providers:

Shipping lines (for vessel bookings and bill of lading)
Warehouse and terminal operators (for vehicle storage and loading)
Customs brokers and clearing agents (for destination country clearance)
Payment processors (for secure transaction processing)
RingCentral (for phone and SMS communications — they do not use your data for their own purposes)
HubSpot (for CRM and marketing automation)
Website hosting and analytics providers (Webflow, Google Analytics)

5.2 Legal Requirements:

Government agencies (U.S. Customs, FMC, destination country authorities)
Law enforcement or legal authorities when required by law
To protect our rights, property, or safety, or that of our customers

5.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Important: Your phone number and SMS consent are NEVER shared with third parties or affiliates for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze website traffic, improve user experience, track marketing campaign effectiveness, and enable HubSpot chat and form functionality.

Types of cookies we use:

Essential cookies (required for website operation)
Analytics cookies (Google Analytics, HubSpot Analytics)
Marketing cookies (Google Ads, Facebook Pixel — if applicable)
Preference cookies (language selection, form data)

You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information including SSL/TLS encryption, secure storage, access controls, regular security assessments, and employee training on data protection.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations. FMC regulations require us to maintain shipment records for 5 years.

Active customer records: Duration of business relationship + 7 years
Shipment records: 7 years (FMC compliance requirement)
Marketing communications: Until you opt out + 2 years
Website analytics: 26 months (Google Analytics default)

9. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing emails or SMS messages
Portability: Request your data in a structured, commonly used format
Object: Object to certain types of processing

To exercise these rights, contact us at:
Email: guss@overseasshippinginc.com
Phone: (703) 348-9916
Mail: Overseas Shipping Inc, 7020 Quad Ave, Rosedale, MD 21237

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information (with certain exceptions)
Right to opt-out of the sale of personal information (we do NOT sell your information)
Right to non-discrimination for exercising CCPA rights

To exercise CCPA rights, contact us using the information in Section 9.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

12. International Data Transfers

Our services primarily operate in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

For international shipments, your information may be shared with authorities and service providers in the destination country as required for customs clearance and delivery.

13. Third-Party Websites

Our website may contain links to third-party websites (shipping line tracking, auction houses, payment processors). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Overseas Shipping Inc.
7020 Quad Ave, Rosedale, MD 21237
Phone: (703) 348-9916
Email: guss@overseasshippinginc.com
Website: overseasshippinginc.com/contact
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM EST

16. Compliance and Regulatory Information

Federal Maritime Commission (FMC) Licensed NVOCC: 023903NF

We comply with:

FMC regulations for ocean freight forwarders and NVOCCs
U.S. Customs and Border Protection export requirements
Telephone Consumer Protection Act (TCPA) for SMS and phone communications
CAN-SPAM Act for email marketing
California Consumer Privacy Act (CCPA)
General Data Protection Regulation (GDPR) principles where applicable

Acknowledgment: By using our website, requesting quotes, or engaging our services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms and Conditions.

For SMS specifically: By providing your phone number and opting in, you acknowledge that you have read and agree to the SMS disclosures in Section 4 of this Privacy Policy.